All passengers will be asked to fill out our Liability Release form on the shuttle bus transfer to Puntarenas. Please note that it is necessary to fill out this form in order to board the vessel. A Sample Form is part of the information packet sent to all passengers when they reserve the trip. Please read the form and if you have any questions or concerns then let us know.
If you have not received a copy of the Sample form, please contact us and we will be happy to resend it.
A deposit of 1/3 of the total price is required in order to secure your reservation. Bookings are confirmed upon receipt of this deposit. We require payment of the remaining balance 60 days prior to your trip departure date. National park fees and all additional land tour arrangements are payable with the final balance.
Cancellation Fee & Insurance
A cancellation fee of 10% from the deposit is charged for all cancellations more than 1 year before the trip. A cancellation fee of 10% from the total trip price is charged for all cancellations made between 1 year and 6 months before the trip. All deposits received are non-refundable from 180 days prior to departure.
We recommend the purchase of a short-term cancellation insurance policy in case of unexpected changes in your plans. Accident, medical, and baggage insurance are also recommended. Ask your travel or insurance agent to help you with these details.
Please note, it is mandatory that you have a dive specific insurance that covers evacuation. We strongly recommend that passengers have valid Divers Alert Network insurance to provide coverage in the event of an accident. Cocos Island is a very remote area and the cost involved in evacuating a diver is very high. The D.A.N. policy is a vital protection to have. Please do not hesitate to contact us if you need assistance with obtaining dive insurance (at least one week prior to the trip).
Due to the possible increase in the cost of oil, based on events in the past few years, the Undersea Hunter Group reserves the right to charge a US$200.00 per person Fuel Surcharge. This fee will be effective in the event that the diesel price published by Costa Rica